At
Nelson & Quillin Corporation we understand that no matter
how great your time and billing software is, if the service and
support is not good it is not of much value. We receive exceptional
marks in service and support from our clients.
Conversion Expertise and Services
We
provide much more than just across the board conversion of data.
We review the data extensively with you so that the firm can take
advantage of new features. For example, when converting to our
system, a firm would have the option of changing a numeric timekeeper
ID to initials. Likewise, disbursement codes, time codes, general
ledger chart of account numbering systems, etc., are all reviewed
and if the firm decides to implement new codes, they are mapped
via translation tables at conversion time. The reason we spend
so much time on conversions is simple, in addition to a "balanced
to the penny" result, we also want to insure that the data
after conversion is more logically organized, easier to access
and takes full advantage of all of the new features available
on our system. In short, the more sophisticated the conversion
is, the happier our clients will be.
Training
We
provide extensive on-site training for all personnel during and
after the conversion. Telephone and on-site assistance are unlimited
for the first 90 days after installation of the software.
Custom
Programming
We
pride ourselves on our ability to provide customized solutions
quickly for our clients as their needs arise.
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